Customer Service phone number included with order.
Most orders are shipped within 24 hours, for average delivery
We use PayPal to insure a secure checkout process. You do not need a
PayPal account to pay by credit card. Simply select Check Out
instead of PayPal during checkout and PayPal will securely process your credit
We use PayPal to process all transaction so that we are never in
possession of your payment information.
JJHP uses PayPal to process credit card transactions so we are never in
possession of your financial information.
Data collection and usage by third-party vendors:
Data collected by GoDaddy hosting services. GoDaddy
utilizes cookies to collect information regarding the number of visits to this
site and other site traffic information. This information does not contain
personal information or information related to purchases.
Date collected by Google Ads - We are using remarketing
audiences to advertise online. Third-party vendors, including Google, show
device identifiers to serve ads based on someone's past visits to our website.
Ads Settings. Alternatively, you can opt out of
Network Advertising Initiative opt-out page or control the use of
device identifiers by using your device’s settings.
SALES AND USE TAX:
Sales tax is added to all orders where we have responsibility to
collect and remit Sales tax.
REFUNDS AND RETURNS:
We offer a full refund if you are not completely satisfied with your purchase.
We offer free shipping to your home or business in the US, this does not include return
Your product is shipped by us directly from our fulfillment
center in King North Carolina. You will receive a confirmation email
including tracking information when your items are shipped. Most items are
shipped the same day, larger orders usually ship within 5 business days.
Your planner should arrive in good condition
and free of any major defects. Please let us know if this item is damaged when
it arrives. If you are not completely satisfied please contact us.
PLANNER CARE INFORMATION!
Most of our planners are
designed to work with wet erase markers. We recommend EXPO®
Vis-a-Vis® wet erase markers. They are designed to not rub-off when
dry and erase clean with water or rubbing alcohol.
permanent notes we recommend using ultra fine and fine tip Sharpie®
permanent markers with our wet erase products. Yes, permanent
markers will erase if you overwrite them with a black dry
erase marker before you erase.
We do not recommend using dry erase markers with wet erase planners.
Dry erase can leave ugly residue or shadow.
A trick to
remove marks and shadowing is to overwrite them with a black dry
erase marker before you erase. The black dry erase marker will
break them down so they can be erased.
To hang your
planner we recommend using Command 3M® poster hanging strips. They
keep your planner smooth and remove without damaging walls.